#17 Keeping Customers Happy in Complex Situations With Martin Lako of StackState

#18 Tech: Why It’s Always About the People and Never About the Technology With Jujhar Singh of Thoughtworks

I am so excited to announce the guest of this show: Jujhar Singh! A few episodes ago, we talked with fellow podcaster and tech evangelist Dotan Horovits. During that episode, Dotan shared with us that he wrote a blog post together with Jujhar called ‘How Much Observability Is Enough?’, and we were eager to invite Jujhar to the StackPod as well to dive into this topic a bit more.

So, to give you some background information: Jujhar has worked in tech since he was very young and when he was in his mid twenties, he was already an IT manager. After a while, he decided to take a paycut because he wanted to be in software engineering instead of management, which was, I quote: “the best decision I ever made, man”. Currently, Jujhar is a lead consultant at Thoughtworks, with a specialization in DevOps and Infrastructure, where he has the chance to work alongside some of the writers of his favorite software book: Accelerate: The Science of DevOps.

In this episode, you will hear Jujhar and Anthony discuss why tech is always about the people and not about the technology, how you can enable engineering teams to make their lives easier and prevent cognitive overload and why platform teams can be an answer to that, why diversity is crucial for successful working environments, and much more.

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Stackpod

Today we are talking to Martin Lako. Martin is Director of Customer Success here at StackState and has been here since almost the beginning – for over 3.5 years now.…