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The X-Collective - by RocketX

In de X-Collective spreekt Beer Zandt (Head of Revenue) van ScaleUp Supercharger RocketX met founders, VC’s en andere visionairs over groei in de scale-up community.

Wij verzorgen audio- en videoopnames op locatie (kantoor van RocketX) en publicatie. Ook knippen we per aflevering snippets voor de sociale kanalen.

Beluister de laatste aflevering

7. The importance of Customer Success with HubSpot

Did you know that increasing customer retention rates by 5% increases profits by 25% to 95%? In the 7th episode of the xCollective we’re going to talk about customer success, an often underutilized function within early stage growth companies. But paramount to sustainable growth, especially in times of economic uncertainty.

Let’s introduce our guest Oksana Afonina, an expert in building and scaling customer success teams. Oksana has been in the tech industry for over 10 years, with experience in client-facing and leadership roles at Google, Facebook and AppLovin, she’s definitely not new to the industry. For the past two years, she leads Customer and Partner Success teams at HubSpot.

Net als RocketX een goede podcast voor je bedrijf?

Alle afleveringen

Did you know that increasing customer retention rates by 5% increases profits by 25% to 95%? In the 7th episode of the xCollective we’re going to talk about customer success,…